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E-Refunds FAQ

 

Why is it important for my mailing address to be up-to-date?

It is important because that is where we will mail the information you will need to select your e-refund delivery option.


Where do I go to review and update my mailing address?

Log into myUMBC, go to your name tab and click on “Profile”. Scroll to the bottom of the page to “Student Contact Information”, and click “Edit” to review and make changes to your mailing address.


I am not expecting a refund, do I have to activate my preferences?

You may be one of those students who does not receive financial aid or refunds but we ask that you choose a preference as well.  A refund may generate for other reasons. You may register for classes, pay for the classes and then drop classes. Depending on the timing of your drop, you may be entitled to a refund. We want you to have everything in place so that we can issue the refund. If you do not activate your preferences now, your refunds may be delayed.


Will I have to set-up my preferences each time I am anticipating a refund?

No. This is just done one time. You choose whether you want your refund deposited to an existing account, to the BankMobile Vibe Account or via a paper check. You would only have to do this again if you want to change your initial choice.


 I would prefer a paper check, how do I request this?

You can select to receive your refunds via a paper check, direct deposit to your own bank account or direct deposit to the BankMobile Vibe Account by going to – Make your Refund Selection.   Please note that if you select the paper check option (instead of direct deposit) it will take longer to receive the refund.


Does UMBC encourage you to select one option over the other?

No. It is your choice. You decide which one works best for you. You are free to change your mind and make a different selection any time in the future.


Where are the BankMobile Vibe ATMs located on the Main UMBC campus?

There is one at the RAC (Retriever Activities Center) and one at the UC (University Center). Students with BankMobile Vibe accounts can access their funds at these locations free of charge.  Additionally. there is no charge at any ATM that is part of the Allpoint Network.  Find an Allpoint ATM