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Payment Plan FAQ

 

What are the fees and schedule associated with the Monthly Payment Plan (MPP)?

Click here for the fees and schedule for the MPP.


How do I enroll into the MPP?

Enrollment is completed online. Please click here to enroll into the current open plan.


Is there a minimum budget amount required to enroll in the MPP?

No. There is no minimum budget amount required to enroll in the MPP.


Can I enroll in the MPP if I haven’t registered for courses?

Yes. click here to find the term you are enrolling for to estimate your out-of-pocket expenses prior to registration and/or receiving the first semester’s ebill.


 Can I change my initial budget amount?

Yes, please click here to submit a HELP ticket to adjust your balance and SBS will take care of it for you.


Is the Monthly Payment Plan for the entire year?

No. Our payment plans are set up on a semester basis for Fall, Spring, and Summer. Currently there is no Winter payment plan option.


What is Auto Pay and how do I enroll?

Auto Pay allows you the convenience of your monthly installments to be automatically deducted from the account of your choosing on the 20th of each month. After you have enrolled into the MPP please select Enroll in Auto Pay in the    Scheduled Payments box and complete the required fields.


What payment options are available for Auto Pay to withdraw monthly installments?

Payments can be charged to your credit card (Visa, MasterCard, Discover, American Express). Please note you will be charged a convenience fee of 2.75% for each transaction. You can also choose to have the payments deducted directly from your personal checking or savings account free of charge.


If I am enrolled in Auto Pay and the 20th of the month falls on a weekend or holiday, when will the payment be processed?

If the 20th falls on the weekend, the payment will be processed on the first business day of the following week, typically on Monday. If the 20th falls on a holiday, the payment will be processed on the next business day.


If I am enrolled in Auto Pay and it is after the 20th of the month and no payment has been taken, should I pay the outstanding balance through another method?

No, please do not make any payments if you are on Auto Pay. Please wait for the automatic process to complete, typically by the 24th of the month. If after the 24th,  the payment has not been deducted, please contact SBS for review.


What charges cannot be budgeted on the MPP?
  • All PREVIOUS semester balances must be paid PRIOR to enrolling in current semester’s MPP
  • Walker Ave Apartments – Separate from UMBC billing

Can I authorize someone else to help with my MPP enrollment and payments?

Yes. Please set-up a parent pin to ensure they receive access and updates.


When should I expect an invoice and make payment?

You will receive an ebill on the 1st business day of each month with the payment due on the 20th.


How do I make a payment?

Please click here to follow the instructions.


Can I enroll into a MPP if I have a past due balance from a previous semester?

No.  All PREVIOUS semester balances must be paid PRIOR to enrolling in the current semester’s MPP.


When do I receive a refund?

The Student Business Services team will process a refund, if a credit balance occurs due to excess funds, after all allowable charges are posted and paid on your UMBC student account.


How do I get help?

Please contact SBS  for any questions or concerns you have.